Turn around time details

Now processing order #'s 8454 - 8557.

Our current turn around time is 30+ business days. May change at any time, depending on order volume.

***Notice*** All international shipping has been restored on the site except for those countries listed on the USPS's website as restricted.

For an updated list of countries we are not allowed to ship to please click here.

Included in the restricted areas are Australia, New Zealand, &Thailand.

1st class domestic mail has been updated to be at least 5 business days to receive.

**update**  We finally received our VAT number for shipping to the UK.  Yay  

Business days are Monday - Friday not including weekends or holidays.

We are open and processing orders as they come in.  Please be aware that products could go out of stock as we run out of our supplies. Bottles, jars & vials may be impacted and might have to be substituted for a similar style or size. If we have to use another container for your product, we will always try to replace with a like size or larger.  We are having a hard time receiving some of the materials we need to make some products.  We will keep you posted if your items are impacted.

Order Processing Time (a.k.a Turnaround Time or TAT) is a calculation of business days starting from the next day of order initiation to the day of anticipated shipment. Time in transit is not calculated or applied to posted turnaround time.  Order processing time does not include weekends, holidays, or any other circumstance during which CocoaPink is closed. 

We strive to process your order within the TAT listed on our website. However during periods of high volume (like during a Black Friday Sale), Order Processing Time is subject to change without prior notice.

 We unfortunately have had to discontinue Italian Waffle Cookie.  We are looking to find replacements.