Turn around time details

Now Processing Order #'s 5046 - 5150.  Order #'s 4945 - 5045 have been shipped. 

Our current turn around time is 30 + business days. 

Business days are Monday - Friday not including weekends or holidays.

Unfortunately, all shipping to the UK has been suspended until we can best learn to navigate all the new rules for the tax requirements for Brexit.  We are applying for the needed documents at this time and will reinstate shipping to the UK once we are all set.  We apologize for this inconvenience. 

We are open and processing orders as they come in.  Please be aware that products could go out of stock as we run out of our supplies. Bottles, jars & vials may be impacted and might have to be substituted for a similar style or size. If we have to use another container for your product, we will always try to replace with a like size or larger.  We are having a hard time receiving some of the materials we need to make some products.  We will keep you posted if your items are impacted.

Order Processing Time (a.k.a Turnaround Time or TAT) is a calculation of business days starting from the next day of order initiation to the day of anticipated shipment. Time in transit is not calculated or applied to posted turnaround time.  Order processing time does not include weekends, holidays, or any other circumstance during which CocoaPink is closed. 

We strive to process your order within the TAT listed on our website. However during periods of high volume (like during a Black Friday Sale), Order Processing Time is subject to change without prior notice.

International Customers- Please be aware, in some cases, shipping internationally is taking approximately 2- 3 months to reach its destination.

 We unfortunately have had to discontinue Italian Waffle Cookie.  We are looking to find replacements.

Hazelnut Napoleons and Hearts on Fire Gelato have been temporarily discontinued. Components for these blends are unavailable at this time and we are attempting to obtain more. It is not yet determined if they will be a permanently discontinued or reformulated scent yet or not. Will update as we know more.